Privacy policy
How we handle information from this website, waitlist and enquiries.
Information for the public website and early-access enquiries. Additional product and partner terms will be provided where applicable.
Who this policy covers
Effective from 20 September 2026. This policy covers digitalmiles.ug. It is operated by the Digital Miles team, based in Kampala, Uganda, ahead of formal company registration. Once Digital Miles is registered, this policy will be updated with the registered legal entity name and number. For any privacy question, contact privacy@digitalmiles.ug.
Information you choose to send
The waitlist asks for your name, email address, optional country and agreement to receive availability updates. The contact form also asks for your enquiry topic and message, with an optional organisation. Please do not submit identity documents, passwords or payment details.
What we use it for
We use waitlist details to share Digital Miles availability updates and contact details to respond to the enquiry you submit. Joining the waitlist does not open a rewards account or connect a bank account.
How long we keep it
We keep waitlist and enquiry details for as long as needed to respond to you or share launch updates, and review them periodically. If Digital Miles does not proceed to launch, or if you ask us to, we delete the details we hold about you.
Website and form providers, and where data is processed
This website is hosted by Netlify, a global hosting provider. Submitting the waitlist or contact form sends your details, via Netlify's infrastructure, to Brevo, our email and contact-list provider, so Digital Miles can receive, store and respond to them. Waitlist details are kept on a Digital Miles list within Brevo until you ask to stop updates or Digital Miles proceeds to launch. Both providers may process data outside Uganda. Hosting providers may also process technical request information needed to deliver and protect the website.
Your choices and how to complain
You can ask to stop waitlist updates, correct your details or request deletion through the contact form. Choose Stop waitlist updates or Data or privacy request, or email privacy@digitalmiles.ug directly. We may need to confirm that a request comes from the right person before acting on it. If you are not satisfied with our response, you may also raise a complaint with Uganda's Personal Data Protection Office under the Data Protection and Privacy Act, 2019.
The rewards experience
Any identity verification, permissions and information needed to participate in Digital Miles will be explained in the relevant product experience. App illustrations on this website do not collect account information.